Communication

17
Feb

Presenting With Impact

Presenting With Impact Presenting is an art form that’s all about connecting with audiences. Time to pack away that tired 50-slide PowerPoint? In business, technical expertise is simply not enough to secure a successful career. The need to speak in a clear and compelling way remains at the heart of being truly influential and successful. Sadly, all too often corporate communications are focused on delivering slides and discussing technical performance rather than how effectively we connect with the people we are talking to. The result is that much of the effort we put into communication is wasted because the critical messages are lost, unclear or perhaps forgotten.There is a clear need in business to create a narrative in presentations that sells the commercial context to the audience without the ‘weight’ of typical management presentations. Unfortunately, ...

04
Jan

5 Communication Habits All Leaders Need to Motivate a Team Good communication is certainly a strong leadership trait. But what exactly does that look like? A global leadership study revealed that 85 percent of companies report an urgent need to develop employees with leadership potential. Let me echo that massive study: We are in an era with an alarming leadership shortage. As more Boomers retire and Millennials continue to increase in numbers as the largest working generation, today's companies just aren't prepared to develop tomorrow's leaders. Don't hit the panic button just yet, but I did want to raise your left eyebrow. If you're serious about leveraging leadership strength to grow your business (and you should be), then, plain and simple, develop your employees with high potential and the right people skills to move into leadership ...

22
Aug

The main attributes that people look for in their leaders have not changed much in the past five years. This is the conclusion of the latest Ketchum Leadership Communication Monitor (KCLM), which has tracked global views on leadership for five years. The survey, conducted annually by public relations and marketing agency Ketchum, highlights the qualities people expect their leaders to have, overall levels of confidence in leaders and also offers some lessons for leaders seeking to improve. Which qualities do people look for in leaders?   The attribute people are looking for most is leading by example. It has taken the top spot for the past three years, and featured in the top three in 2012 and 2013. Open communication is also seen as a vital skill for leaders. It topped the list in 2012 and 2013, and ...

12
Jul

Having a first class degree makes people arrogant, an attorney has claimed as she revealed she gives priority to graduates with a 2:1 Sarah Perkins, a patent attorney and partner at Stevens Hewlett and Perkins, said high achieving students often lack “soft skills” including the ability to communicate with clients and process information quickly. She added that academia encourages some students “to think they can do anything because they are clever” and leads them to assume they are suited for any job. It comes as tens of thousands of university students received their degree classifications last month, with many graduates starting new jobs in September. Speaking to The Daily Telegraph, Ms Perkins, who achieved a 2:1 in physics at the University of Edinburgh, said: “In all my years I have been recruiting, I have singularly failed ...

25
May

  “The ability to control my emotions and my actions, regardless of circumstance, sets me apart from other men.”– Navy SEAL Creed   In the Navy SEAL teams, there are three things we must do perfectly to be effective operators: Move, Shoot and Communicate. Communication being of the utmost importance. As a leader, great communication is critical not just to provide details about the mission and vision of what you are trying to accomplish, but also to motivate, inspire and manage relationships to move people in a desired direction. When in a leadership position, we often don’t realize that the spotlight is always on us. Everything we say and do is being scrutinized, for better or for worse. By accepting both the honour and challenge of leading a team, it is important to remember that ...

29
Mar

A good public speaker takes their audience on a journey, leaving them feeling inspired and motivated. But structuring your speech to get your ideas across and keep your audience engaged all the way through is tricky. Try these eight storytelling techniques for a presentation that wows.  You’re doing a presentation, so you start with the facts you want to get across. Wrong! Humans are hard wired for stories. They love heroes, journeys, surprises, layers and happy endings. Deliver a presentation that captures the hearts and heads of your audience by stealing one of these classic storytelling techniques. Start with the story – the rest will be history. 1. Monomyth The monomyth (also called the hero’s journey), is a story structure that is found in many folk tales, myths and religious writings from around the world. In a monomyth, the hero is called to leave ...

28
Jan

How To Cut 17 Minutes From Your Next Team Meeting Here’s a simple way to cut 17 minutes from most meetings: Have a Statement of Achievement. Recently, I did a survey of people coming out of meetings, and one of the survey questions was: Did the meeting you were just in accomplish its original objective? Survey participants were given three response choices: “Yes,” “No” and “I Have No Idea.” Sadly, “Yes” wasn't the most common response given. “No” wasn't either. That’s right, the most frequently given response was “I have no idea.” The startling fact is that 90%+ of meetings fail to produce an identifiable achievement. The reason why so many folks are sitting in meetings with no idea why they’re there is because they lack a clear objective. That’s what a Statement of Achievement ...

24
Nov

I had been holed up for six hours in a dark conference room with 12 managers. It was a group-coaching day and each executive had 30 minutes to describe in detail a cross-cultural challenge she was experiencing at work and to get feedback and suggestions from the others at the table. It was Willem’s turn, one of the Dutch participants, who recounted an uncomfortable snafu when working with Asian clients. “How can I fix this relationship?” Willem asked his group of international peers. Maarten, the other Dutch participant who knew Willem well, jumped in with his perspective. “You are inflexible and can be socially ill-at-ease. That makes it difficult for you to communicate with your team,” he asserted. As Willem listened, I could see his ears turning red (with embarrassment or anger? I wasn’t sure) but that didn’t seem to bother Maarten, ...

12
Nov

Elysian's Chris Atkinson reflects on this article, 7 Most Required Leadership Skills for 2015: As the rate of change in industry continues to increase it is not just your technology that needs to keep pace! Despite the fact that everyone recognises large scale technological and social change, most organisations refuse to acknowledge that there therefore needs to be a change in leadership and management style. Look at your leaders and managers, have they changed their approach? Have you challenged your way of operating? It seems that most organisations embrace the need for investment in structural, technological or procedural change but struggle to create any meaningful change to their relationship with their people. In a world of rapid change it seems crazy to see so many organisations failing to deal with this issue. To us it ...

30
Oct

How to Conduct Better Meetings

Photo Credit: Adam Tinworth via Compfight cc All the Charts, Tables, and Checklists You Need to Conduct Better Meetings The ripple effects of too many meetings can be astonishing. Take this quick and horrifying data, it shows how a weekly excom meeting at one company generated a total of 300,000 person hours per year to support it: Time is an organization’s scarcest—and most often squandered—resource. To demonstrate just how poorly most organizations manage this precious commodity, we used data-mining tools to analyze the Outlook schedules of everyone in a large company. What follows is real data from that company and how its weekly excom meeting rippled throughout the organization in a profoundly disturbing way. ONE WEEKLY EXCOM MEETING ACCOUNTS FOR 7,000 HOURS A YEAR (executive time) 11 UNIT MEETINGS to prepare 20,000 hours a ...

29
Oct

How to save face after you've lost it at work It finally happened. You snapped and yelled at that annoying co-worker, or your boss finally got under your skin so much, you actually cried. Now come the feelings of shame, embarrassment, and, "What do I do now?" Losing your cool at work can be a problem. In the best-case scenario, it leaves people a little unsettled. More serious emotional outbursts can threaten your job and your career, says psychologist Casey Mulqueen, director of research and product development at leadership training company TRACOM Group in Centennial, Colorado. Determining the damage done, making it right, and getting your cool, calm, and collected cred back requires some strategy and work. STEP ONE: TAKE STOCK OF THE DAMAGE The first step is to take an objective look at the situation ...

28
Aug

Despite intentions, passive-aggressive behaviour is usually far from subtle. In the workplace, though, it shows up in a seemingly innocent statement, such as, "It doesn't matter to me, I’ll do whatever you want," when in reality, it actually matters very much to that person. Passive-aggressive behaviours range from the fairly mild to the more caustic (sarcasm disguised as humour), but the net result is the same: It breeds mistrust, anger, resentment, and ultimately, disengagement. That kind of behavior costs the U.S. economy up to $370 billion per year in lost worker productivity. As professional coach Kate Nasser writes, "Passive aggressive is less direct, not less aggressive." As with overt hostility, Nasser says it’s important to address it head on. THE MANY SHADES OF PASSIVE AGGRESSIVENESS In order to attack passive-aggressive behaviour successfully, you first have to ...

24
Jul

How Stories Affect The Brain

Why are stories so attractive to the human brain? Researcher Paul J. Zak, Ph.D may have at least part of the answer. Zak is the Director of the Center for Neuroeconomics Studies at Claremont Graduate University. He has been studying how our brains react to stories. In his study, Zak used functional magnetic resonance imaging (fMRI) and blood tests to see what was going on inside the brains of people who watched a simple short film. The film was about a father wondering how to deal with his son’s cancer diagnosis. A control group watched a different short film, one where a father and son take an uneventful walk through a zoo. The results showed that the power of a good story comes down to two neuro-chemicals: cortisol and oxytocin. Cortisol Cortisol is a ...