Fantastic Facilitation

The skills of effective facilitation are now essential knowledge for all business professionals. Learn the secrets to engaging people and eliciting their input.

The negative impact of many dull and lifeless conversations have led to a demand to learn how to engage audiences effectively. This Fantastic Facilitation programme will give participants a complete toolkit to create innovative and engaging ways to present and discuss information. They will also learn critical communication skills and how to handle the pressure of being the leader of such conversations.

COURSE OVERVIEW

THE GROUNDING THEORIES
» Understanding impact of multiple intelligences theory on facilitation style
» Principles of accelerated learning
» The difference between participation and demonstration techniques
» Importance of flexibility in the facilitation environment

FACILITATION SKILLS
» Understand the impact and meaning of facilitation
» The art of learner led facilitation
» Horizontal and vertical questioning
» Moving between floodlight and spotlight focus
» Using facilitation to approach ANY subject with confidence

HANDLING QUESTION AND ANSWER
» Staying in control during question and answer periods
» Techniques to answer challenging questions
» Maintain professional composure under pressure
» Handling negative input and disruptive people or hostile audiences