E-Mail Effectiveness

“The employees studied allowed themselves to be interrupted as frequently as every 5 minutes” Negative Effects of E-Mail in the Workplace, Loughborough University

“A British study showed Workers distracted by e-mails suffer a greater loss of IQ than a person smoking marijuana. The constant interruptions reduce productivity and leave people feeling tired and lethargic, according to a survey commissioned by Hewlett Packard”

Did this surprise you? Probably not, it seems we are all too aware of the negative impact that this technology has had on our productivity. This programme teaches you how to take control of your inbox and ‘retrain’ your colleagues to do the same!

Learning Points

– Consider the impact of e-mail on how we use our time
– Understanding the benefits and the risks
– Balancing the different forms of communication available
– Impact of instant notification on workflow
– Appropriate e-mail etiquette and policy
– How to keep your communication short and clear
– Importance of the subject line and to use it
– How to ‘train’ others to communicate better with you
Programme Length

½ day and 2 hour tailored option available as classroom sessions

90 minute webinar available

 

Who’s it for

This programme is aimed at anyone who will benefit from practical tips to write and manage their e-mail more effectively. The tools and techniques we speak about are appropriate to all levels of personnel.

No expertise in I.T is necessary for participants to understand the programme.